Citizen Charter

 

January 2012

 

A declaration of our commitment to modernize tax administration.

 

OUR MISSION:

To raise the revenue of the State Government by exterminating tax evasion and tax avoidance.

 

WE BELIEVE:

  • In transparency and fairness
  • In promoting voluntary compliance
  • In e-Governance

 

WE AIM:

  • To render equal treatment to all dealers.
  • To disseminate information through publications in website, leaflets, booklets, seminars, workshops and trainings.
  • To provide all G2B (Government to Business) services on-line.
  • To provide all G2C (Government to Citizen) services on-line.
  • To exchange payment figure with State Treasury for real time compilation of revenue collection data.
  • To bring TDS activities under network.
  • To attain paperless eco-friendly administration.

 

OUR EXPECTATIONS FROM DEALERS:

  • To obtain registration within the prescribed time limit.
  • To issue prescribed tax invoice against all the sales.
  • To maintain records of purchase and sales in prescribed forms.
  • To comply with regulation of tax payment, filing returns, filing transit declaration etc.

 

COMPLAINTS AND GRIEVANCES:

Citizens and dealers can lodge their complaint/grievances directly to the Commissioner of Commercial Taxes in his office in SITCO Building,Block-D,Above A.G Office,Gangtok.